In effort to help save trees, we have decided to share with you via our website, the extra information that we would normally include in your travel packet.
We encourage you to thoroughly read all the information for your specific vacation destination. If you have any questions, please don't hesitate to contact us.
Click on the black boxes/buttons for more information
Common Information for all Destinations
IMPORTANT! On January 12, 2021 the CDC has announced that all US Citizens must have a negative COVID test before they can return to the United States. This must be drawn no sooner than 3 days before your flight departs. If you had COVID within 3 months of your return home date, you do not need to test, but you do need to show proof of your positive test and a recovery document from your doctor saying you are allowed to travel. Most resorts in Mexico and the Caribbean are providing this test for free or at a nominal charge. They are also offering up to 2 weeks stay for free on property, or at a greatly reduced rate should you have to quarantine. Our agents will give you up-to-date information on your resort. Please read the CDC guidelines for full details: Requirement for Proof of Negative COVID-19 Test or Recovery from COVID-19 for All Air Passengers Arriving in the United States | CDC
FACE MASK REQUIREMENT: Please note that currently a face mask must be worn in all airports and while on the planes. Most airlines are not allowing face masks with one way valves on them. Neck gaiters are also questionable at this time. If in doubt, please check with your travel agent or the airline that you are flying with. Masks may be removed to eat or drink. If you do not wear your mask as required you risk being banned from flying that airline again.
Most cell phones can scan a QR code by using the camera feature. If your phone doesn't have that option, than it is suggested that you download a QR reader. . Many restaurants at airports and resorts now have their menus on QR codes to help with touchless ordering.
All visitors entering or leaving the Dominican Republic will be required to complete and submit a digital entry and exit form that includes the traveler’s Customs Declaration, International Embarkation/Disembarkation form and Health Affidavit, required by the Ministry of Public Health, to mitigate the spread of COVID-19 and optimize the entry and departure processes.
Visitors will need to complete one form for arrival up to 72 hours prior to travel, and another one for departure. The system will generate corresponding QR codes for each form. Visitors can print or take a screenshot of the QR codes, and keep them on hand to be scanned by local authorities at Customs.
Most airlines are no longer handing out the Immigration and Customs Form, so we encourage everyone to do these before you travel. Fill them out, print them and carry them with you. Be sure to sign them where required. One per person. You will present the immigration card on arrival. The Immigration officer will stamp and tear off the bottom half of the form and put it in your passport. KEEP IT THERE. Do not lose it or you will pay a hefty fine upon return. As for the Customs form, someone will collect these as your bags are being scanned/screened thru customs. If no one collects it, don't worry, sometimes they collect them and sometimes they don't.
The Health Assessment is done on the departure, after you check in and drop your bags, and just before entering the TSA security line. If you prefer, you can do this ahead of time, that way you can bypass the line of people filling out their forms. The morning before you depart for the airport in Cancun, simply click on the link below. Fill out the form and then take a screenshot of the QR code. You can just walk right up to the TSA agent and scan your QR code and then enter the security line. By doing this ahead of time, you save lots of time and confusion at the airport.
Departure Tourist Tax - Effective April 1st, 2021 (For Cancun, Riviera Maya and Cozumel ONLY) This is quick online form, that you really should do before you exit the USA as it will save you time and stress. The form will ask you a few questions: name(s), age(s), passport number(s), departure date, and data for electronic payment. Upon completion of payment, you will receive a receipt in the form of a QR code. Payment for families and groups may be made in a single transaction with individual QR code receipts provided.
Kiosks will also be available at the Cancun and Cozumel airports to collect payment and provide a QR code, and assistance will be available. However, lines may get long so it is highly advisable to complete the transaction prior to leaving the U.S. Passengers will not be allowed through airport security upon their departure from Cancun/Cozumel without a valid QR code.
Be sure you have a printed COVID test(s) and Health Assessment Test(s).
The counter agent at your home airport should ask to see your covid tests, and or the health assessment before you are given your boarding passes.
If you are making a connection, be sure to go to the gate agent and have them verify your documents as soon as you arrive at the gate. They will want to see your covid test and the health assessment. They will mark your boarding passes that you are cleared to board. This needs to be done BEFORE the boarding procedure has begun.
For your test coming back into the USA, if you can get a printed copy of your resort covid test results, it makes the airport clearance in Jamaica much easier. If you don't get a printed copy, be sure to take a screen shot of the test results so you have easy access to it.